We think our staff are our most valuable asset and pay good money to ensure we retain the best people in the catering business. We are very selective and only employ staff who have:
– a minimum of 2 years of experience in hospitality
– food hygiene certificates
– the right personality for the job (friendly, hard-working, with a can-do attitude and attention
– great presentation skills
– fluent English
In fact we prefer to reject jobs if we feel our staffing levels are insufficient on a particular day rather than send an inexperienced person and let the standards drop.
Each candidate goes through an initial individual interview and is then assigned to work with a senior member of staff until we are sure that what is written in their CV actually matches the candidate’s capabilities. Many in our team are hospitality professionals with a restaurant background looking to explore events industry, full timers in search of extra work or those who have been doing this for a living for a long time as they enjoy the freedom of working as a freelance.
Waiters and Waitresses
This is our core staff, ideal to top up drinks, serve canapés, a three-course sit down meal or buffet and clear. Our waiting staff are happy to help setting up the venue, collecting coats from your guests, warming up and plating canapés, clearing around, loading the dishwasher and washing up the occasional container/tray.
Hosts and Hostesses
Our friendly well-spoken hosts will give your guests a warm welcome, check them off a guest list, prepare and give out name badges, provide relevant information about a venue and/or an event and make sure guests feel comfortable and taken care of. We regularly provide hosts and hostesses for private and corporate events as well as galleries, conferences and department stores in London.
Staff can only achieve “Elite” status after working at least one year with us and continuously receiving positive clients’ feedback. Their names will be most likely mentioned in one or more of our FreeIndex and Google reviews. Elite staff are at a team leader level and are perfect for clients who will not have time to oversee and direct if needed and expect staff to use their own initiative and multitask.
A butler should be your choice if you are organising an important business lunch or a formal dinner for VIP guests. Our butlers have a minimum of 5 years of hospitality experience including management and have worked for top catering and events companies, fine dining restaurants, 5-star hotels, private households, and livery halls. Most of them have a good wine knowledge and possess outstanding silver service skills.
Friendly and outgoing, our bartenders deliver an efficient professional service. They are not only experienced and highly skilled, but they also know how to have fun and entertain your guests. You will need bartenders as opposed to waiting staff if you are planning to serve a variety of drinks and need someone to set up and man the bar throughout an event. Please note that bartenders can only do basic mixes like gin and tonic or vodka and coke. If you would like cocktails at your party (for example, margaritas or martinis) you will need a mixologist.
Our mixologists have at least 3 years of cocktail making experience, know all the classics and are happy to improvise with your bar stock. Our staff can also create a unique signature cocktail for an event based on your requirements. Mixologists can bring with them basic bar equipment including shaker, sieve, bar spoon, muddler and 50ml thimble measure. Finally, they are able to provide bespoke shopping lists with cocktails ingredients and quantities depending on how many guests you will have and how long your party will last.
You have saved some top wines for a special occasion or have organised a dinner for a client that will serve some rare wines and want a professional to handle the wine service. We have a few professional sommeliers in our books.
Supervisors are our most experienced waiting staff, able to manage a team of up to 10 people. Supervisors have worked with most of the agency staff so they are aware of the team dynamics and will be able to utilise each member’s strengths by delegating and dividing workload. They will also take charge of catering equipment making sure all is packed and ready for collection and report on any missing items. Most importantly supervisors’ presence ensures that neither you nor anyone from your company or family has to be present or concerned with the service. Just tell our supervisor what needs to be done and they will sort it out for you.
These are our “crème de la crème” staff, having held similar positions in 5-star hotels, other catering companies, or even better, raised through the ranks while working with us! Running events and managing teams is what they do best. Our managers can also assist with your event planning, come for a meeting at a venue, and discuss all the details you may have missed.
Other hospitality staff we can provided include Cloakroom Attendants and Security Staff