Salt&Pepper Privacy Policy

1. Introduction

1.1 We are committed to safeguarding the privacy of our website visitors and service users.

1.2 This policy applies where we are acting as a data controller with respect to the personal data of [our website visitors and service users]; in other words, where we determine the purposes and means of the processing of that personal data.

1.3 We use cookies on our website. Insofar as those cookies are not strictly necessary for the provision of our website and services, we will ask you to consent to our use of cookies when you first visit our website.

1.5 In this policy, “we”, “us” and “our” refer to Salt&Pepper Events LTD.[ For more information about us, see Section 13.]

2. Credit

2.1 This document was created using a template from SEQ Legal (https://seqlegal.com).

3. How we use your personal data

3.1 In this Section 3 we have set out:

(a) the general categories of personal data that we may process;

(b) the purposes for which we may process personal data; and

3.2 We may process data about your use of our website and services (“usage data“). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is Google analytics tracking system. This usage data may be processed for the purposes of analysing the use of the website and services. The legal basis for this processing is consent OR our legitimate interests, namely monitoring and improving our website and services.

3.3 We may process your account data (“account data“). The account data may include your name, company name, email address, home address, work address and phone number. The source of the account data is you. The account data may be processed [for the purposes of providing our services. The legal basis for this processing is consent OR the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.

3.7 We may process information contained in any enquiry you submit to us regarding our services (“enquiry data“). The enquiry data may be processed for the purposes of offering and selling relevant services to you. The legal basis for this processing is consent OR the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.

3.9 We may process information relating to transactions including purchases of goods and services, that you enter into with us and/or through our website (“transaction data“). The transaction data may include your contact details, your card details and the transaction details. The transaction data may be processed for the purpose of supplying the purchased goods and services and keeping proper records of those transactions. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract and our legitimate interests, namely the proper administration of our and business.

3.11 We may process information contained in or relating to any communication that you send to us (“correspondence data“). The correspondence data may include the communication content and metadata associated with the communication. Our website will generate the metadata associated with communications made using the website contact forms. The correspondence data may be processed for the purposes of communicating with you and record-keeping. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business and communications with users.

3.13 We may process any of your personal data identified in this policy] where necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is our legitimate interests, namely [the protection and assertion of our legal rights, your legal rights and the legal rights of others.

3.15 In addition to the specific purposes for which we may process your personal data set out in this Section 3, we may also process [any of your personal data] where such processing is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

3.16 Please do not supply any other person’s personal data to us, unless we prompt you to do so.

4. Providing your personal data to others

4.2 We may disclose your personal data to our insurers and/or professional advisers insofar as reasonably necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, obtaining professional advice, or the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.

4.3 We may disclose your personal to our suppliers or subcontractors identified at insofar as reasonably necessary for the purposes of providing our services to you

4.4 Financial transactions relating to our website and services are OR may be handled by our payment services providers, [Cardstream Limited]. We will share transaction data with our payment services providers only to the extent necessary for the purposes of processing your payments, refunding such payments and dealing with complaints and queries relating to such payments and refunds. You can find information about the payment services providers’ privacy policies and practices at Cardstream.com.

4.5 We may disclose, with your permission, your enquiry data to one or more of our selected third party suppliers of goods and services for the purpose of enabling them to contact you so that they can offer, market and sell to you relevant goods and or services. Each such third party will act as a data controller in relation to the enquiry data that we supply to it; and upon contacting you, each such third party will supply to you a copy of its own privacy policy, which will govern that third party’s use of your personal data.

4.6 In addition to the specific disclosures of personal data set out in this Section 4, we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.[ We may also disclose your personal data where such disclosure is necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.

5. International transfers of your personal data

5.1 We will not transfer your Data to any company outside the UK.

6. Retaining and deleting personal data

6.1 This Section 6 sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data.

6.2 Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

6.3 We will retain your personal data as follows:

(a) All personal data will be retained for a minimum period of 3 years from the date we first received it and for a maximum period of 6 years from the date we first received it

6.5 Notwithstanding the other provisions of this Section 6, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

7. Amendments

7.1 We may update this policy from time to time by publishing a new version on our website.

7.2 You should check this page occasionally to ensure you are happy with any changes to this policy.

8. Your rights

8.1 In this Section 8, we have summarised the rights that you have under data protection law. Some of the rights are complex, and not all of the details have been included in our summaries. Accordingly, you should read the relevant laws and guidance from the regulatory authorities for a full explanation of these rights.

8.2 Your principal rights under data protection law are:

(a) the right to access;

(b) the right to rectification;

(d) the right to restrict processing;

(e) the right to object to processing;

(f) the right to data portability;

(g) the right to complain to a supervisory authority; and

(h) the right to withdraw consent.

8.3 You have the right to confirmation as to whether or not we process your personal data and, where we do, access to the personal data, together with certain additional information. That additional information includes details of the purposes of the processing, the categories of personal data concerned and the recipients of the personal data. Providing the rights and freedoms of others are not affected, we will supply to you a copy of your personal data. The first copy will be provided free of charge, but additional copies may be subject to a reasonable fee.

8.4 You have the right to have any inaccurate personal data about you rectified and, taking into account the purposes of the processing, to have any incomplete personal data about you completed.

8.5 In some circumstances you have the right to the erasure of your personal data without undue delay. Those circumstances include: the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed; you withdraw consent to consent-based processing; you object to the processing under certain rules of applicable data protection law; the processing is for direct marketing purposes; and the personal data have been unlawfully processed. However, there are exclusions of the right to

erasure. The general exclusions include where processing is necessary: for exercising the right of freedom of expression and information; for compliance with a legal obligation; or for the establishment, exercise or defence of legal claims.

8.6 In some circumstances you have the right to restrict the processing of your personal data. Those circumstances are: you contest the accuracy of the personal data; processing is unlawful but you oppose erasure; we no longer need the personal data for the purposes of our processing, but you require personal data for the establishment, exercise or defence of legal claims; and you have objected to processing, pending the verification of that objection. Where processing has been restricted on this basis, we may continue to store your personal data. However, we will only otherwise process it: with your consent; for the establishment, exercise or defence of legal claims; for the protection of the rights of another natural or legal person; or for reasons of important public interest.

8.7 You have the right to object to our processing of your personal data on grounds relating to your particular situation, but only to the extent that the legal basis for the processing is that the processing is necessary for: the performance of a task carried out in the public interest or in the exercise of any official authority vested in us; or the purposes of the legitimate interests pursued by us or by a third party. If you make such an objection, we will cease to process the personal information unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is for the establishment, exercise or defence of legal claims.

8.8 You have the right to object to our processing of your personal data for direct marketing purposes (including profiling for direct marketing purposes). If you make such an objection, we will cease to process your personal data for this purpose.

8.9 You have the right to object to our processing of your personal data for scientific or historical research purposes or statistical purposes on grounds relating to your particular situation, unless the processing is necessary for the performance of a task carried out for reasons of public interest.

8.10 To the extent that the legal basis for our processing of your personal data is:

(a) consent; or

(b) that the processing is necessary for the performance of a contract to which you are party or in order to take steps at your request prior to entering into a contract,

and such processing is carried out by automated means, you have the right to receive your personal data from us in a structured, commonly used and machine-readable format. However, this right does not apply where it would adversely affect the rights and freedoms of others.

8.11 If you consider that our processing of your personal information infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection. You may do so in the EU member state of your habitual residence, your place of work or the place of the alleged infringement.

8.12 To the extent that the legal basis for our processing of your personal information is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.

8.13 You may exercise any of your rights in relation to your personal data by written notice to us OR by sending an email to hello@saltandpepperevents.co.uk in addition to the other methods specified in this Section 8.

9. About cookies

9.1 A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

9.2 Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

9.3 Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

10. Cookies that we use

10.1 We use cookies for the following purposes:

(a) personalisation – we use cookies to store information about your preferences and to personalise the website for you.

(b) analysis – we use cookies to help us to analyse the use and performance of our website and services

11. Cookies used by our service providers

11.1 Our service providers use cookies and those cookies may be stored on your computer when you visit our website.

11.2 We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our

website. Google’s privacy policy is available at: https://www.google.com/policies/privacy/.

12. Managing cookies

12.1 Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:

(a) https://support.google.com/chrome/answer/95647?hl=en (Chrome);

(b) https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox);

(d) https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer);

(e) https://support.apple.com/kb/PH21411 (Safari); and

(f) https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge).

12.2 Blocking all cookies will have a negative impact upon the usability of many websites.

12.3 If you block cookies, you will not be able to use all the features on our website.

13. Our details

13.1 This website is owned and operated by Salt&Pepper Events LTD

13.2 We are registered in England and Wales under registration number 07779885 and our registered office is at Suite 402, Britannia House, 1-11 Glenthorne Rd, London, W6 0LH

13.3 You can contact us:

(a) by post, to the postal address given above

(b) using our website contact form;

(d) by email, using hello@saltandpepperevents.co.uk

14. Data protection officer

14.1 Our data protection officer’s contact details are: Alan Calzari – alan@saltandpepperevents.co.uk

Contact

Have you got an enquiry?

Please fill out the simple form below and we will get back to you within one working day. If you require a quotation give us as much information as possible.

Your Name*:

Your E-mail Address*:

Your Telephone Number:

How did you hear about us?

How would you prefer to be contacted?

On what date and between what times will you need our staff?:

What is the venue postcode?:

Approximately how many staff are you likely to need?:

Subject*:

Your Message*:

Human Verification: 1 + 1 = ?

How do we pay?
You can pay by bank transfer, cheque or card. We do not accept American Express. If you have an account then your payment is in 7 day payment terms. Otherwise full payment will be due before your event.
Do we have to book staff for a minimum period?
Yes we have a 4-hour minimum booking period within zone 3 of the underground. Other areas will have longer minimum booking depending on distance from London and ease of transport.
Security staff have a 5-hour minimum booking period.
What is your COVID policy?
All of our staff test regularly and you can request their lateral flow test results one day before your event as well as their vaccination status. They also wear masks unless they are medically exempted.

Events cancelled with less than 48 hours’ notice should be paid in full unless this cancellation happens due to the government’s change in regulations.
Do we have to book the staff taxis?
No, if the event is within zone 2 of the underground. For simplicity and clients’ peace of mind after 23.30 we charge a £30+VAT late night fee per staff, allowing the staff to organise their own transport. Events outside of zone 2 will be quoted on a case by case basis
Do you charge late night or Sunday overtime?
For events taking place within zone 2 of the underground, after 23.30 we charge a £30+VAT late night fee, per staff . Events outside of zone 2 will be quoted on a case by case basis. We charge double rates on bank holidays as well s NYE and Christmas Eve.
Do we have to give the staff food and drinks?
Staff must have access to water. Food is at your discretion.
Can I ask my staff to stay longer on the night?
Although this will be at their discretion, our staff know that this business requires flexibility and in most cases will be happy to stay longer.
Do we have to pay for travel time?
Within zone 2 and between 7am and 11.30pm travel is free. However outside zone 2 the costs for transport and increased travel time to staff will be charged. This will be quoted to you.
Can you help with equipment hire?
Yes. We are always happy to assist with all your equipment needs. Please visit our equipment hire page for further information.
Can you help with party decorations?
Yes. We can help with bespoke theme party displays, balloon walls, balloon garlands, etc. Please visit our party styling services page for further information.
Can a mixologist advise me on cocktails ingredients?
Yes. Our experienced mixologists can provide a detailed ingredients and quantities list for your chosen cocktails depending on the number of quests and how long a party will last. This will be done well in advance so you will have time to do the shopping.
Should we tip our staff?
This is up to you. Our staff will surely appreciate if you do.
Do I need to give staff breaks?
As per law, staff have the right to a 20-minute uninterrupted break if they are doing a shift of 6 hours or longer and this must be during that shift, not at the beginning or the end.
What’s your staff standard uniform?
Leather black shoes (ladies may wear ballerinas), smart black trousers and a long sleeve black shirt. For more formal occasions we can wear a white shirt, a black tie and a black waistcoat.
Which areas do you cover?
We cover all areas of London that are reachable by either tube or overground. We may be able to help with destinations further away but it would depend on the availability of staff who can drive. One-way travel time and train fares/fuel will be charged.

Salt&Pepper Privacy Policy

Contact

Have you got an enquiry?

How do we pay?

Do we have to book staff for a minimum period?

What is your COVID policy?

Do we have to book the staff taxis?

Do you charge late night or Sunday overtime?

Do we have to give the staff food and drinks?

Can I ask my staff to stay longer on the night?

Do we have to pay for travel time?

Can you help with equipment hire?

Can you help with party decorations?

Can a mixologist advise me on cocktails ingredients?

Should we tip our staff?

Do I need to give staff breaks?

What’s your staff standard uniform?

Which areas do you cover?